Product Training Videos

  • Repair Overview - Learn about product navigation such as selecting a vehicle and review article tools and options available for viewing and printing. Step-by-step repair procedures including graphics, wiring diagrams and specs.
  • Using Search - The Search function compliments the category approach by allowing users to find data using keywords. It also uses "smart search" to ensure accurate results regardless of terminology.
  • Estimator / Quote Screens - Build estimates with the industry standard labor database from 1974-2006 and OEM parts. Quote screen provides a simple work area for those not currently using our full shop management programs.
  • TSBs / Recalls - Provides access to vehicle mfg. Technical Service Bulletins, allowing shops to quickly pinpoint causes for unusual vehicle complaints. Factory Recalls campaign information is also included and updated monthly.
  • Maintenance / Fluids - Handy access to detailed Scheduled Services with labor times included (1990-up) in Normal, Severe and now Indicator Services on newer vehicles. Fluid specifications and capacities are also found here.

Documents

Learning Modules

Module Quiz

ShopKey5.com Online Training

Join us at 3:00 pm (Pacific Time) Every Other Thursday, for a one-hour training session covering Repair Information Navigation, Search, Quick Lookups, Maintenance lookups and more, followed by a Q & A session in which you can ask your own questions to be answered by our product experts.

Click a link below for info, to add the meeting to your calendar, or to join the meeting. All meetings are at 3:00 pm Pacific Time. When you register, the meeting time (and reminders) will be changed to reflect your current time zone.

Note: Workshops require a computer to view the presentation and a phone to call for audio (toll free).

Product Training Help

Help Home Page
Viewing Repair Articles
Repair Figures
Wiring Diagrams
Using Search
Estimating
Writing Quotes
Maintenance
TSBs

Repair Discussions

Visit our Shop Management Forum for discussions on repair issues and topics.

Quick Answers

Visit our Quick Answers Pages for Frequently Asked questions, and answers, for OnDemand5 Users.